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MH LAB

Terms of service
Privacy policy
Shipping policy
Refund policy
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Shipping & Delivery

We will pack and ship the items securely to avoid any damage. In-stock items will be shipped within 3 to 4 business days after receiving your order. (Excluding Saturdays, Sundays, national holidays and New Year's holidays.)

For Letter Pack items (the size that can be dropped in the mailbox), a flat nationwide shipping fee of 520 yen will be charged in addition to the product price.

* It may take longer depending on the amount of order but we will let you know if your order is the case.

For more information, please visit our Shipping policy page.

Return & Refund

MH LAB will accept returns or exchanges only when a defect is found in the purchased product or its shipment, subject to the following conditions.

Please complete the return/exchange request and return the merchandise via the Contact Us page within 7 days of receipt of the merchandise.

For more information, please visit our Refund policy page.

Payment Methods

Credit cards (Visa, Mastercard, JCB, American Express), Shop Pay, Apple Pay, Google Pay, PayPay, LINE Pay, and MerPay are accepted.

Payment is finalized at the time of product order.

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